Frequently Asked Questions

Everything you need to know about your Kōv Essentials experience.

Are Kōv Essentials products cruelty-free and vegan?

Yes, all our products are 100% vegan and never tested on animals. We believe in beauty without compromise.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund, minus shipping costs.

Are your ingredients safe for sensitive skin?

Our formulas are dermatologist-tested and designed with sensitive skin in mind, focusing on clean, non-irritating botanical extracts.

Do you offer international shipping?

We currently ship to over 25 countries. You can view the full list of available regions and shipping rates at checkout.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.