Returns & Exchanges

At Kōv Essentials, we want you to be completely satisfied with your beauty ritual. If you are not entirely happy with your purchase, we offer a 30-day window for returns and exchanges on all eligible products.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging to ensure they remain protected during transit, including all original components and samples.

3

Ship It Back

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund or ship your exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing